The Effectiveness of Managing the Corona Crisis and its Relationship to the Institutional Success of the Palestinian Ministries

Abstract

This study aimed to identify the level of Effectiveness of Managing the Corona Crisis and its Relationship to the Institutional Success of the Palestinian Ministries. The study population consisted of the Palestinian ministries’ employees. A random sample of (372) individuals was chosen. The study used the descriptive method because it is an appropriate scientific method for conducting this study. Theoretical literature and previous studies were relied upon to prepare an appropriate questionnaire as a tool for collecting the required data. The validity of the study tool was examined, and its reliability was examined. The collected data were statistically processed using (SPSS). The results revealed a high level of effectiveness in managing the Corona crisis in the Palestinian ministries within the three stages of crisis management (the stage of preparing for crises before they occur, the stage of managing the Corona crisis / pandemic in the Palestinian ministries during their occurrence, and the stage of managing the Corona crisis / pandemic in the Palestinian ministries after their occurrence). The results of the study showed that there is a significant relationship at the level of statistical significance (α≤0.05) between the effectiveness of managing the Corona crisis and the institutional success of the Palestinian ministries. In light of the results, the study recommended a number of recommendations, including: developing the leadership skills of decision-makers in the Palestinian ministries (especially those skills related to dealing with crises), developing a culture of effective dealing with crises, deepening the culture of crisis management in the values and beliefs of the employees, preparing to face crises in various circumstances and situations. The study recommended ensuring the provision of all the human, material, financial and technological capabilities necessary to deal with crises with a high degree of efficiency and effectiveness.